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Why Us? |
Until recently, the majority of UK and USA companies outsourcing their customer
contact services tended to look to outsourcing companies in India, since operational
costs are lower than in the US, UK and the rest of Europe. However, continually
interrupted power supply issues, accent issues and a lower productivity rate, are
encouraging organizations to consider Pakistan as the offshore outsourcing
service provider.
Companies who have done outsourcing to India have found that many sales have been
lost and customers dissatisfied, since they are unable to understand the Indian
operators English.
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Five Advantages of IT outsourcing to Pakistan over India and other countries. |
- Western experience: Executives at IT firms in Pakistan often have
worked and gone to school in the U.S., which is Pakistan's largest export market.
Indian IT firms whose managers have worked in the West are generally more expensive
than similarly positioned Indian IT firms, without always providing noticeable differences
in program implementation capabilities. The willingness of Pakistanis to return
home from the West stands in marked contrast to most Indians who arrive for school
or work in the West and never look back.
- Professionalism and integrity: The personal integrity of Pakistani
IT professionals and managers is easy to identify and appreciate, especially by
Westerners with business experience elsewhere in the region. However, the relatively
open and trusting nature of Pakistani professionals working in IT firms has made
them easy prey for Indian IT business brokers who have managed to cheat several
Pakistani IT firms by offering to provide them with outsourcing contracts in exchange
for up-front fees. The Pakistanis assumed that these Indian IT professionals and
business owners were open minded and charitable for coming to help less experienced
IT companies in Pakistan gain access to international contracts, until the Indians
took their money and disappeared.
- Higher labor availability: Fewer holidays in Pakistan means less
slippage in staff availability compared to Indian companies. Compared to Pakistani
IT companies, IT firms in India are advised to hire a diverse workforce so that
members of one community can enjoy important festivals while members of other communities
cover the phones and keep production going.
- Good accents: Pakistan's official language is English. Language
skills and accents provide Pakistan with a major advantage over all other Asian
outsourcing destinations.
- Low cost talent pool: India's top-tier labor force for IT work
has been stretched thin in many areas, especially Bangalore, where escalating wage
rates, turnover and higher outsourcing prices are reaching critical mass at the
same time that the urban infrastructure Relevant Products/Services from Sybase ASE
Linux Express Edition – FREE has exceeded its carrying capacity. Annual turnover
rates reported to InternationalStaff.net for most merchant call center Latest News
about call center facilities in India at the beginning of November are approaching
100 percent. High turnover rates are causing a shift to second tier Indian cities
and to Kolkata. Escalating turnover rates are one of the Indian outsourcing industry's
dirty secrets. In comparison, outsourcing services of Pakistan's top-tier talent
pool is largely untapped and turnover rates are less than 20 percent.
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More reasons to outsource IT services in Pakistan: |
Pakistan is emerging as the destination of choice for IT outsourcing in Pakistan
for the following reasons:
- An IT workforce of 90,000 with good English language and people skills growing at
a phenomenal rate of almost 20,000 a year.
- A hundred ISO-certified IT companies, with over 20 undergoing CMM certification.
- A reliable digital telecommunications infrastructure with backup and reliable energy
and transport networks.
- An ambitious program of world-class IT Parks, with a rent rate of under US$ 1 per
day.
- A prosperous economy that offers lucrative domestic opportunities and is attracting
increasing amounts of international investment.
- A steadily improving risk rating and a tightening environment for intellectual property
protection.
- A streamlined government regulatory process of one of the most attractive incentive
programs anywhere, which includes tax exemptions, 100% foreign equity and earnings
repatriation.
- International leaders such as BearingPoint, NCR Teradata, Mentor Graphics and ZTE
have chosen to locate their development and consultancy center in Pakistan.
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Read More |
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Our Advantage: |
- Delivering global offshore outsourcing services
- Dedicated team of experts
- Fostering long term business relationship
- Dedicated to beat deadline
- Low cost low risk development methodology
- Profound Technology Expertise
- Online project management and project tracking tools
- Dedicated infrastructure services
- Flexible Offshore Business Model designed to suit every need
- Flexible Price Model to suit small to large projects
- Round the clock access to development facility
- IP protection and top security standards
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Our Process: |
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